At Satva Masala, we strive to ensure that your order is processed and delivered as quickly as possible. Below are the details of our shipping policy:
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Processing Time
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All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
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Delivery typically takes 3-10 business days from the date of shipping, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or postal service delays.
Shipping Methods
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We use reliable shipping partners to ensure your order arrives safely and on time. The specific shipping method will be chosen at our discretion based on your location and the size of your order.
Shipping Costs
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Shipping costs are calculated at checkout based on the weight of your order and your location. Free shipping may be available on orders over a certain amount, which will be specified on our website.
Tracking Your Order
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Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order online.
International Shipping
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Currently, we only offer shipping within India. For international shipping inquiries, please contact us at satvamasala22@gmail.com.
Issues with Your Order
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If you experience any issues with your order, such as delays or missing items, please reach out to our customer service team at satvamasala22@gmail.com, and we will do our best to assist you.
Thank you for choosing Satva Masala! We appreciate your business and are here to help if you have any questions.